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Privacy Policy


Company registered in Lyon, France, under number 817706898

390 Chemin du Mas Joint 69270 FONTAINES SAINT MARTIN

Effective date: 18/03/2022


Definition and nature of personal data


When using the "JOOKS" mobile application (hereinafter: "the Application" or "the App"), we may ask you to provide us with personal data concerning you, in order to use the services offered by Mile Positioning Solutions (hereinafter: the "Services"). 


In the context of this policy, the term "personal data" refers to all the data allowing the identification of a natural person, which correspond in particular to your first and last name, gender, height, weight, allergies, city of residence, e-mail, telephone number, first name, last name and telephone number of the emergency contact you have provided, as well as any other information you choose to communicate to us about yourself.


Purpose of this Policy


The purpose of this policy is to inform you about the means we use to collect your personal data, in strict compliance with your rights.


In this respect, we inform you that we comply, in the collection and management of your personal data, with Law No. 78-17 of 6 January 1978 relating to information technology, files and freedoms, in its current version, known as the "Informatique et Libertés" (Data Protection Act), and Regulation (EU) 2016/679 of 27 April 2016 (hereinafter: "RGPD").


Identity of the data collector


The person responsible for the collection of your personal data is Mile Positioning Solutions, a SAS company, registered in France in the Lyon Trade and Companies Register under number 817706898, with its registered office at 390 Chemin du Mas Joint 69270 Fontaines Saint Martin, France (hereafter: "We").

Our legal bases


We rely on a number of legal bases to collect, use, share, and otherwise process the information we have about you for the purposes described in this Privacy Policy, including:


  • as necessary to provide the Services and fulfill our obligations pursuant to the Terms of Service. For instance, we cannot provide the Services unless we collect and use your location information;

  • where you have consented to the processing;

  • where necessary to comply with a legal obligation, a court order, or to exercise and defend legal claims;

  • to protect your vital interests, or those of others, such as in the case of emergencies; and

  • where necessary for the purposes of our or a third party’s legitimate interests, such as our interests in protecting our users, our partners’ interests in collaborating with our users, and our commercial interests in ensuring the sustainability of the Services.


Collection of personal data


We collect information about you, including information that directly identifies you, through the profile section of the App. 


When collecting your personal data, we inform you whether certain data is mandatory or optional. Mandatory data is necessary for the functioning of the Services. You are free to choose whether or not to provide optional data. We also tell you the possible consequences of not answering.


The information we collect from you is as follows:

  • First name and surname

  • Profile picture

  • Email address

  • Gender

  • City of residence

  • Weight

  • Height

  • Allergies

  • Level of training

  • Telephone contact in case of emergency


The information we request will be held by us only and used as described in this document.


The App uses third party services that may collect personally identifiable information.

Below are the links to the privacy policies of the third party service providers used by the app:

JOOKS’s use and transfer of information received from Google APIs to any other app will adhere to Google API Services User Data Policy, including the Limited Use requirements.


Location information


We collect and process location information when you register and use the Services.


We do not track your device location while you are not using the App, but in order to provide the App's core Services, it is necessary for us to track your device location while you use the App. 


If you wish to stop tracking your device, you can do so at any time by changing the settings on your device.

How the App uses information

The App uses the information we collect and receive as described below.


  • To provide the Services: We use the information we collect and receive to provide the Services, including providing you with the ability to record your activities and analyse your metrics. 

  • To propose routes to use and guide you on the latter. 

  • To customise your experience: We use the information we collect about you and your history to customise your experience, for example suggesting new routes nearby or exercises to do. 

  • To improve our Services: We also use the information we collect to analyse, develop and improve the Services. To do this, the App may use third-party analytics providers to gain insights into how our Services are used and to help us improve the Services.

  • To communicate with you: We use the information we collect to provide support in response to your requests and comments.We may also use the information we collect to market and promote the Services, activities and events on the App, and other commercial products or services. This includes marketing and push communications, where you have not opted out of receiving such messages and notifications.

  • To comply with our legal and regulatory obligations.

Log Data

We want to inform you that whenever you use our Service, in a case of an error in the App, we collect data and information (through third party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilising our Service, the time and date of your use of the Service, and other statistics.

Links to Other Sites

This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Recipients of the data collected.


We share personal information in accordance with your preferences, as needed to run our business and provide the Services, and where required for legal purposes.

We may share your information with third parties who provide services to our business such as supporting, improving, promoting and securing the Services. These service providers only have access to the information necessary to perform these limited functions on our behalf and are required to protect and secure your information.


Public bodies may also receive your personal data, exclusively in order to meet our legal obligations, court officers, legal agents and bodies responsible for collecting debts.

We enable you to share your information and content with third party apps, plugins, or websites that integrate with the Services, as well as with third parties who work with the App to offer an integrated feature, such as a challenge sponsor or tracking device. You can choose to share your profile data and activity data (including private activities). Information collected by these third parties is subject to their terms and policies. We are not responsible for the terms or policies of third parties.


Transfer of personal data


We do not sell, rent or share your personal information.


The App may aggregate the information you and others make available in connection with the Services and post it publicly or share it with third parties. 


Duration of storage


We retain information as long as it is necessary to provide the Services to you, subject to any legal obligations to further retain such information. Information associated with your account will generally be kept until it is no longer necessary to provide the Services or until your account is deleted. In addition, you can delete some items of information (e.g., profile information) without deleting your account.


Protection of your information


We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

We take several measures to protect the collection, transmission and storage of the data we collect. We employ reasonable protections for your information that are appropriate to its sensitivity. The Services use industry standard Secure Sockets Layer (SSL) technology to allow for the encryption of personal information. We engage providers that are industry leaders in online security, including Services verification, to strengthen the security of our Services. The Services are registered with site identification authorities so that your browser can confirm our identity before any personal information is sent. In addition, our secure servers protect this information using advanced firewall technology.

Access to your personal data


In accordance with the law n° 78-17 of January 6, 1978 relating to data processing, files and freedoms, and the RGPD, you have the right to obtain the communication and, if necessary, the correction or the erasure of the data concerning you, by addressing you to :

E-mail address:

Postal address: Mile Positioning Solutions - 390 Che du Mas Joint 69270 FONTAINES SAINT MARTIN - France.


It is recalled that any person may, for legitimate reasons, oppose the processing of data concerning him or her. However, we may continue processing if there are legitimate reasons for the processing which prevail over your rights and freedoms or if the processing is necessary to establish, exercise or defend our legal rights.


Right to set guidelines for data processing after your death


You have the right to define guidelines for the retention, erasure and disclosure of your personal data after your death.


These instructions can be general, i.e. they cover all your personal data. In this case, they must be registered with a trusted digital third party certified by the CNIL.


The directives can also be specific to the data processed by our company. In this case, you should send them to us at the following address:


E-mail address:

Postal address: Mile Positioning Solutions - 390 chemin du Mas Joint - 69270 Fontaines Saint Martin - France.


By sending us such instructions, you expressly give your consent for these instructions to be stored, transmitted and executed in the manner provided herein.


You may designate in your instructions a person responsible for their execution. This person will then be entitled, when you die, to take cognisance of the said instructions and to ask us to implement them. If you do not designate a person, your heirs will be entitled to take cognisance of your instructions on your death and ask us to implement them.


You may change or revoke your instructions at any time by writing to us at the above address.


Portability of your personal data


You have a right to the portability of the personal data you have provided to us, understood as data that you have actively and consciously declared in the context of accessing and using the services. We remind you that this right does not apply to data collected and processed on a legal basis other than consent or the performance of the contract binding us.


This right may be exercised free of charge, at any time, and in particular when you close your account on the Application, in order to recover and retain your personal data.


In this context, we will send you your personal data, by any means deemed useful, in a standard open format commonly used and readable by machine, in accordance with the state of the art.


Making a complaint to a supervisory authority


You are also informed that you have the right to lodge a complaint with a competent supervisory authority (the Commission Nationale Informatique et Libertés for France), in the Member State in which you are normally resident, where you work or where the violation of your rights would have been committed, if you consider that the processing of your personal data which is the subject of this charter constitutes a violation of the applicable laws.


This recourse may be exercised without prejudice to any other recourse before an administrative or judicial court. Indeed, you also have the right to an effective administrative or judicial remedy if you consider that the processing of your personal data which is the subject of this charter constitutes a violation of the applicable texts.


Limitation of processing


You have the right to obtain the limitation of the processing of your personal data, in the following cases:

During the period of verification that we carry out, when you dispute the accuracy of your personal data,

When the processing of your personal data is unlawful and you wish to restrict the processing rather than delete your data,

When we no longer need your personal data, but you wish to retain it to exercise your rights,

During the period of verification of legitimate reasons, when you have objected to the processing of your personal data.




We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page.

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at

Personal data
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